Eligibility for Refunds:
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Only new and unused products in pristine condition are eligible for a refund.
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Items must be accompanied by the original receipt and tax-free form (if applicable and if the tax has not been refunded).
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Refunds can be requested within 30 days from the date of purchase.
Refund Options:
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Eligible items may be returned for:
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Refund to the original mode of payment
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Exchange for another product
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Store credit
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Processing Time:
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Refunds to the original payment method will be processed within 10–45 days, depending on the issuing bank.
Conditions:
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Products must be returned in their original condition and packaging.
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Items that are used, altered, or damaged post-delivery are not eligible for a refund.
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Cardholders must retain copies of their transaction records and adhere to all merchant policies.
Governing Law:
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This refund policy is governed by the laws of the United Arab Emirates.